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Human Resources Generalist

We are looking for a Human Resources Generalist to join the People and Culture (P&C) team of CTI.  The Human Resources Generalist will operate with the dual focus of continually elevating the employee experience through participation in improvement projects, while also executing the administration of the many tasks and duties needed to keep the organization running smoothly.  This role will help further stabilize the critical functions of the People and Culture team (e.g. hiring, benefits admin, etc.), and will bring a passion for and aptitude in creating a powerful working environment.  In short, the right person for this role knows the value of HR, and knows how to flex within the constraints to break new ground in employee engagement and satisfaction.

You’ll be a strong candidate and great fit for this position and CTI if...

  • You are someone who can simultaneously innovate and think outside of the box for HR solutions to create and implement progressive people policies, procedures, and practices, and also keep the organization compliant.
  • You care deeply about the employee experience and want to participate in a team committed to consistently improving the internal experience at CTI.
  • You are as comfortable in a one-on-one relationship with employees as you are in managing multiple, highly detailed projects at the same time (i.e. you can advance projects while still being responsive and available to the urgent needs of employees).
  • You value personal and professional development and have an interest in increasing your ability to take responsibility and affect change.

Position Overview
The Human Resources Generalist is based out of CTI’s HQ in San Rafael, CA, with the possibility of working partially remotely.  Key to this role is to be “plugged in” to the happenings in the office and to be available to all employees.  The HR Generalist is responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized. This includes acting as the main point of contact for all global employees at CTI. As an advocate of the People and Culture function, the HR Generalist will be a key player in the recruitment of staff, and in supporting the organization’s ongoing transformation into a leadership development company.  The HR Generalist will also contribute to the design of structures, practices, and rituals that help our people grow their ability to take responsibility and affect change.

Primary Objectives

  • Partner with the Global Head of People and Culture and the Director of People and Culture to create, implement and maintain hiring, compensation, performance and development practices and programs.
  • Establish organization-wide communication practices that help to integrate global teams.
  • Create the HR policies and practices needed for a global, scalable People and Culture function within--but not strictly dictated by--the considerations of advisable Human Resource practices.

Initial Challenges and Opportunities

  • Create and implement Human Resource standard policies, procedures, and practices for a progressive organization with tremendous opportunity for innovation.
  • Strengthen Wholeness, Creativity and Resourcefulness in HR policies and procedures.
  • Shape this role to fit the incumbent and the needs of the organization while joining a newly constituted team expanding its focus and scope.

Responsibilities and Duties

  • Contribute to the design, development, and implementation of the organization’s compensations strategy and program.
  • In collaboration with business leaders, create and update job descriptions for their functions.
  • Collaborate with Finance to create and update salary budgets and conduct annual salary surveys.
  • Participate in the implementation of the organization’s performance program.
  • Lead the development of employee policies and procedures that are aligned with the company principles.
  • Create and maintain a handbook for employee policies and procedures. 
  • Partner with Finance and TriNet (PEO) to manage benefits administration.
  • Join a wide group of stakeholders to foster inclusivity, diversity, and equity through the P&C lens.
  • Oversee employee recruitment and hiring efforts for all departments.
  • Oversee Onboarding, Transfer Inboarding and conduct New Hire Orientation.
  • Responsible for employee relations counseling and conflict resolution.
  • Oversee exit interviews.
  • Maintain department records, reports and systems.
  • Maintain company directory and other organizational charts.
  • Recommend new policies, approaches, and procedures.

Organizational Link
The Human Resources Generalist reports to the Director of People and Culture and works in close collaboration and partnership with the entire People and Culture team and hiring managers acting as an HR business partner. 

On a daily basis, the Human Resources Generalist runs the recruitment and onboarding of many new employees simultaneously, as well as maintains core HR systems and records.  This role also responds to the direct needs of individual employees as they pertain to the People and Culture function, which may include the administration of policies (e.g. employee leave), resolution of conflicts, and other needs.  As an ongoing effort, this role works to consistently refine and improve HR processes and policies within CTI to help shape it into one of the best companies in which to work.

Qualifications and Skills

  • Ability to create and implement HR practices across all phases of the talent life-cycle (i.e., attraction, retention, development, performance, engagement, etc.).
  • Knowledgeable in compensation practices.
  • Strong interpersonal skills.
  • Strong written and verbal communication.
  • Skilled in coaching, and can operate in that mode professionally.
  • Technically savvy and agile.
  • Familiar with LinkedIn’s Recruiter tools

To apply for this position, please provide a resume and letter of interest telling us:

  • Why you want to work for CTI
  • What you uniquely bring to the table, including your background in Human Resources Generalist roles
  • What makes for the ideal company or job in your opinion
  • Salary expectations
  • How you found out about this job opportunity, and if you were referred by someone at CTI, then please mention who referred you in your cover letter.

Please send your resume and cover letter to Jobs@coactive.com and make the subject “Human Resources Generalist”. 
Thank you for your interest in The Coaches Training Institute.
CTI is committed to a policy of equal employment opportunity and will not discriminate based on a protected class or as otherwise prohibited by law.

About CTI, the Coaches Training Institute
CTI was founded as a coach training organization 25 years ago and over the years, we have evolved to a leading edge, global leadership development company. Through our work, and our very intentional workplace, we strive to open human consciousness and transform the human experience. We believe that what people really want, more than anything else, is to live a life of meaning and fulfillment and to be able to contribute the best of what they are to their world. It is our intention to grow the leadership of everyone inside our organization. Within this context, CTI is creating the new language of leadership, striving to empower individuals and organizations to lead and, in the process, transforming individuals, teams, organizations, and culture.

At CTI, we experience our work as our workshop. When you join the CTI team, you join a group of people who are committed to growing our leadership, using our Co-Active® methods and tools in a practical and authentic way.

CTI’s organizational clients span the globe and industries, ranging from humanitarian organizations to top-tier firms in technology, banking, retail, and many other industries. Privately owned, CTI is headquartered in San Rafael, CA, with subsidiary offices in the UK and Spain. Together, our direct offices support 6 countries, and our dedicated partners help us offer active courses in 14 countries around the world. We have a global workforce of 250 employees with faculty on nearly every continent. Our founders have published several seminal leadership and coaching books including Co-Active Leadership: Five Ways to Lead and Co-Active Coaching: Changing Business, Transforming Lives.