Ivette joins CTI with over 25 years of global management and service experience, with previous roles as head of talent and organizational development, a global head of talent mobility, and the learning COO for several different professional services organizations. Her passion for personal and professional development led her to CTI in 2016, when she graduated from the Leadership Program (Wolverine Tribe). Ivette brings significant experience in the HR, organizational development, and leadership development disciplines to CTI, with a wealth of knowledge on how to create employee and customer engagement across a diverse, virtual workforce. She also has served as the service director for United Airlines.
Ivette was born in Havana, Cuba; she immigrated to the United States in 1970. She is bilingual (Spanish and English) and has completed international assignments in Argentina, Cuba, and Spain (Barcelona) over the course of her career. Her exposure to multiple cultures has given her appreciation for the importance of diversity, in people and in thinking.