What the Emotional Intelligence Trend Keeps Getting Right and Missing About Leadership
What do emotional intelligence trends get right and wrong about leadership? Emotional intelligence trends correctly identify the importance of active listening, psychological safety, and self-awareness for leaders. What they consistently miss is that EQ skills alone...
The Business Case for Relational Capacity in Organization
Three usual suspects emerge when organizations struggle with turnover, disengagement, or stalled performance: strategy, structure, or processes. But the business case of a coaching culture points to a different answer: the quality of how people relate to and...
Demonstrating Coaching ROI: What’s the Data Actually Say?
What is the ROI of coaching in organizations? Organizations average a 7x return on the cost of coaching. One Fortune 500 study found 529% ROI on executive coaching, rising to 788% when retention was factored in. The highest and most durable returns come from...